Friday Mar 01, 2024

Episode 75 - The Changing Face of Legal CX with Lee Taylor

Has the traditional law firm had its day? 

This month Richard Knight and Rhian Huxtable warble with Lee Taylor from Woodstock Legal. Lee talks all about marketing and client experience at Woodstock providing insights into the impact a consultancy model has on client satisfaction and loyalty. 

 

 

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Rhian Huxtable & Richard Knight

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