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This week we have a warble with Verity Slater, Partner at regional law firm Stephens Scown, who gives us a great insight into what great CX looks like and how that has helped them flourish as a business.

--- Send in a voice message: https://anchor.fm/customer-experience-rr/message

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--- Send in a voice message: https://anchor.fm/customer-experience-rr/message

Real-life CX Success with Verity Slater

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