Summer CX Review

We're back with another episode of Customer Experience R&R! Rhian and Richard catch up after a short break and discuss their CX experiences from the summer. They also discuss how the economy could shape up in the next few months and what this can mean for providing great customer experience and the opportunity for businesses to stand out during the 'return to work' phase of the pandemic. --- Send in a voice message: https://anchor.fm/customer-experience-rr/message